FAQ (Frequently Asked Questions)
TAG’s Liquor Delivery Canada FAQ (Frequently Asked Questions)
Welcome to TAG Liquor Stores’ Liquor Delivery Canada FAQ page. Here you’ll find answers to our most common questions about ordering liquor online, shipping, gift services, and more. Have a question not covered here? Contact us and we’ll be happy to help!
Ordering & Products
Q: Can I buy alcohol online from TAG Liquor Stores?
Yes! TAG Liquor Stores offers convenient online liquor delivery anywhere in Canada. Shop for spirits, wine, beer, and curated liquor gift baskets — all available through our website.
Q: Do you offer gift baskets and gift-wrapped liquor?
Absolutely. We specialize in liquor gifts! You can choose from pre-made gift baskets or add gift wrap and a personalized message to individual bottles during checkout.
Q: Can I add a custom message or card to my order?
Yes, you can include a custom gift message with your order. During checkout, select the gift wrap option and enter your message — we’ll take care of the rest.
Shipping & Delivery
Q: Where do you ship?
We ship alcohol to addresses anywhere in Canada. All orders are shipped using FedEx and Canada Post to ensure safe and timely delivery.
Q: Do you deliver outside of Canada?
No. We currently only ship within Canada. However, customers from outside Canada can still place orders to be delivered within the country — perfect for gifting!
Q: How long does delivery take?
Most orders ship out within 1–2 business days. Delivery typically takes 1–5 business days depending on the destination. You’ll receive tracking information once your order is shipped.
Q: How is alcohol shipped safely?
All liquor orders are packed securely with protective materials and shipped carefully via FedEx, Canada Post and Zip Courier
Gifting & Special Occasions
Q: Do you offer corporate or bulk gift orders?
Yes! We work with businesses across Canada to create custom branded gift boxes, engraved bottles, and corporate gift baskets. Contact us for volume pricing and concierge support.
Q: Can I schedule a delivery for a specific date?
While we can’t guarantee an exact delivery date, you can leave a note at checkout and we’ll do our best to ship accordingly.
Q: Do you offer custom engraved liquor bottles or flasks?
Yes — select products can be engraved for a personalized touch. Look for the engraving option on applicable product pages or reach out for custom requests.
Payment & Security
Q: What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, AMEX), Apple Pay, Google Pay, and other secure checkout options. All payments are processed securely via our encrypted payment gateway.
Q: Is my personal information safe?
Absolutely. We use industry-standard SSL encryption and never share or sell customer data. Your privacy and security are important to us. Have a read through our privacy policy for more information
Returns & Issues
Q: What if my order arrives damaged?
We carefully pack every order, but in the rare instance of damage, reach out to our team immediately and we will begin looking into resolving this issue. Please have a read through our return and refund policies.
Q: Can I cancel or change my order?
If your order hasn’t shipped yet, contact us as soon as possible to make changes or cancel. Once shipped, orders cannot be modified.
Q: What if I forgot to enter a unit or apartment number?
Contact us immediately, If your order hasn’t shipped yet and we will make the order update. Once shipped, orders cannot be modified.
Still have questions?
We’re here to help! Still didn’t find the answer in our Liquor Delivery Canada FAQ?Reach out to us by email at shop@tagdelivery.ca or use our contact form. Our team responds quickly during business hours.